Florence SPC Overview
Florence Service Processing Center is operated by U.S. Immigration and Customs Enforcement under the Phoenix Field Office. It is one of several immigration detention facilities in the Florence and Eloy correctional cluster. Its records, visits, mail, urgent messages, and legal access rules follow ICE procedures rather than Pinal County Adult Detention rules.
That difference is more than a label. A person in Florence SPC may have an immigration case, a transfer history, or an A-Number that is not tied to the local Pinal jail roster. The county roster lists people currently incarcerated in the Pinal County Jail and updates on a 60-minute cycle. It is not built to show ICE detainees held at Florence Service Processing Center.
The official ICE Florence Service Processing Center page is the controlling source for contact rules, public visits, attorney visits, video teleconference scheduling, and mail requirements.
The ICE page is especially useful because Florence SPC has longer public visit windows than the county jail and uses ICE-specific detainee identifiers.
Florence SPC Population
The facility map identifies Florence Service Processing Center as an ICE service processing center that holds immigration detainees. The research did not locate a current official capacity number in the accessible ICE page capture. Because of that gap, the page should not state a bed count or current population figure for Florence SPC.
Pinal County's broader detention footprint is large, but facility-level figures must stay sourced. The Adult Detention Center has county-sourced capacity and average daily population figures, and ADCRR prisons have monthly report figures. Florence SPC did not have the same kind of capacity and population detail in the captured official material.
Note: No current Florence SPC capacity or daily population number was located in the accessible official research capture.
Florence SPC Detainee Search
Use ICE Online Detainee Locator System for Florence SPC detainee search. ICE ODLS has two search paths: A-Number with country of birth, or a biographical search using first name, last name, country of birth, and date of birth. Exact names and country of birth matter because immigration records often depend on identity data that does not appear in county criminal court records.
Direct phone verification remains important. The Florence SPC page says callers should have the detainee's first name, last name, hyphenated names, aliases, date of birth, and country of birth. Detainees cannot receive incoming calls. Urgent messages have a separate line, and the caller should be ready to provide the detainee's full name, A-Number, caller name, and caller phone number.
- Search ICE ODLS by A-Number and country of birth if the A-Number is available.
- Use biographical search when the A-Number is unknown.
- Confirm the facility field before planning a visit or sending mail.
- Call 520-868-5862 for detainee information if the online search is unclear.
- Use 520-868-8388 for urgent messages routed through the facility.
| Lookup Channel | When to Use It |
|---|---|
| ICE ODLS | First search route for immigration detainees. |
| Facility information line | Fallback for current custody and recent transfer questions. |
| Immigration court phone | Use 1-800-898-7180 for case hearing information. |
| Pinal jail roster | Not the search tool for Florence SPC detainees. |
Florence SPC Contact
Florence SPC publishes separate lines for detainee information and urgent messages. Those phone routes are more useful for immediate custody questions than a county records request because the facility is in the federal immigration system. Use Pinal County records only when the question concerns a local arrest, sheriff report, or county jail booking before ICE custody.
Florence Service Processing Center
3250 N. Pinal Parkway
Florence, AZ 85132
520-868-5862
Detainee information: 8 a.m.-4 p.m.
Urgent messages: 520-868-8388
| Need | Contact or Source |
|---|---|
| Online detainee lookup | ICE ODLS |
| Facility detainee information | 520-868-5862, 8 a.m.-4 p.m. |
| Urgent message | 520-868-8388 |
| ICE FOIA | 1-866-633-1182 or ICE-FOIA@dhs.gov |
Florence SPC Visits
Florence SPC has a broad public visitation window. Friends and family may visit Monday through Friday from noon to 7 p.m., and on Saturdays, Sundays, and federal holidays from 8 a.m. to 7 p.m. Detainees are allotted one hour. ICE notes that extra time may be authorized for distance travel depending on the number of visitors and staff availability.
Visitors should arrive 30 minutes before the scheduled visit. Adult visitors need valid government identification, and minors must be accompanied by an adult guardian. These rules are distinct from Pinal County jail video visitation. Do not assume Securus, county jail visit limits, or county construction notices apply to Florence SPC.
| Visitor Type | Days | Hours and Notes |
|---|---|---|
| Friends and family | Monday-Friday | 12 p.m.-7 p.m.; arrive 30 minutes early. |
| Friends and family | Saturday, Sunday, federal holidays | 8 a.m.-7 p.m.; one hour allotted. |
| Adult visitors | All visit days | Valid government ID required. |
| Minors | All visit days | Must be with an adult guardian. |
Florence SPC Legal Visits
Attorney visits are available seven days a week, including holidays, from 8 a.m. to 7 p.m. The captured ICE details also describe video teleconference scheduling through ERO eFile beginning October 1. VTC appointments are available Monday through Friday from 8 a.m. to 4 p.m., may be scheduled up to two weeks in advance, and should be requested no later than 24 hours before the appointment.
VTC appointments are set in 60-minute intervals. Legal teams should use ICE's legal-visit process rather than the family visitation process, and they should include detainee identifiers that match ICE records. For case status, the immigration court phone line can supplement facility contact but does not replace a lawyer's docket review.
Note: Family visit hours, attorney visit hours, and VTC scheduling are separate processes at Florence SPC.
Florence SPC Mail
Letters to Florence SPC require the last four digits of the detainee's A-Number plus the sender's name and address. ICE says mail is inspected for contraband but is not read when opened. The research did not capture a current commissary deposit fee table, phone rate table, or tablet-message fee schedule for Florence SPC from the official page.
Because facility mail rules can be strict, confirm whether the item is ordinary correspondence, legal mail, publication mail, or a package before sending it. Do not use Pinal County jail mail rules for Florence SPC. The county jail mailing address and TouchPay channels do not route mail or money to this ICE service processing center.
| Service | Detail |
|---|---|
| Mail identifier | Use the last four digits of the detainee A-Number. |
| Sender information | Sender name and address required. |
| Incoming calls | Detainees cannot receive incoming calls. |
| Money and commissary | Current official fee table not captured; confirm with the facility. |
Florence SPC Records
Records for Florence SPC may involve several systems. ICE custody status starts with ODLS and direct facility confirmation. Immigration court hearing information can be checked through the immigration court number listed in the research. Federal records requests route through ICE FOIA and Privacy Act channels, not through PCSO Records Unit.
If the person was first arrested in Pinal County before immigration custody, there may also be a county jail or court record. That record is separate from the ICE detention record. A local arrest, booking photo, or bond question belongs to county jail and court channels. Florence SPC custody status belongs to ICE.
Florence SPC Intake
The accessible ICE research did not publish a full intake manual for Florence SPC. The available rules point to the identity data families and legal teams need: full name, aliases, date of birth, country of birth, and A-Number if known. These fields are also the practical bridge between ODLS, phone confirmation, mail formatting, and urgent messages.
ICE intake and transfer timing can make online search results lag. A missing ODLS result does not automatically mean the person is not at Florence SPC, especially after a recent transfer. Direct phone confirmation is the right fallback when the search is time-sensitive.
About Florence SPC
Florence Service Processing Center sits near other Pinal County correctional facilities, including the county jail and Central Arizona Florence Correctional Center. The names are similar, and the addresses are close enough to create mistakes. Before travel, mail, or legal scheduling, confirm the exact facility name, address, and phone line.
For broader local custody context, Pinal County inmate population records should be read by custody system: county jail, ADCRR, ICE, and federal BOP. Florence SPC belongs in the ICE lane, with ODLS and direct ICE contact as the main route.
Note: Confirm visit approval and current facility rules with Florence SPC before travel, especially for long-distance visitors.